This website is operated by Lxlounge Limited. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:

• who we are,
• how and why we collect, store, use and share personal information,
• your rights in relation to your personal information, and
• how to contact us and supervisory authorities in the event that you have a complaint.

Who we are?

Lxlounge Limited ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.

The personal information we collect and use

1. a) Personal information you provide to us

We collect the following personal information that you provide to us:

Email Address
Telephone Number
Address
Full name
Card details

Some examples of when we collect this information include when making a purchase, For our mailing listsand via surveys.

1. 
   b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.

1. 
   c) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

For example, we may use cookies to monitor and/or collect the following information:

tracking visitors to our website, to customize our site to match our client's preferences

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.

On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, please see our Website cookie policy.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

How we use your personal information

We only collect information from our users to process order, recommend products we believe is best suited to you.

Who your information may be shared with?

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Agencies that help detect/investigate fraudulent activity.

We will not share your personal information with any other 3rd parties.

Whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:

Name, Address, Contact Number, Email, Debit/Credit card number

We only require:

• Address to provide delivery services for purchased products.
• Email address and contact number to update you on your order.
• Payment card number in order to purchase the product provided.
  
  It is important these details are accurate to reduce any issues arising regarding your order.
  
  These details could be asked again if you want to subscribe to our mailing list, however this is no compulsory.

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

How long your personal information will be kept

We will hold your personal information for the following periods:

We hold your address information up to 1 month after your order has been placed. Once your order has been received, we will remove this information from our record.

We hold your email address and Name up to 6 months, after this it is removed from our records.

These periods are no longer than necessary in each case.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

consent

legal obligation

 

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:

Payment details are encrypted, all information will be secured.

We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

 

Changes to the privacy policy

This privacy policy was published on 01/07/2020 and last updated on 01/07/2020.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:

We will notify you via email of any changes to our privacy policy.

Contacting us

If you have any questions about this policy or the information, we hold about you, please contact us by:

e-mail: contact@lxlounge.co.uk