Frontal
100% Virgin Transparent/ HD Lace frontals
Our HD lace frontals come with ultra-thin lace that suits all skin tones, ensuring a flawless installation every time.
Our Transparent Frontals are best suited for lighter complexions.
Maintenance Tips
- Please be aware our HD lace is very delicate to work with please take care when handling your frontal to prevent it from ripping or creating holes in the lace.
- We advise you not to wear your frontal every day to preserve its life span.
- Do not overprocess your knots as this will cause extreme shedding and balding.
Shipping:
Orders take 2-4 working days to process (3-5 working days with Klarna). Once processed, estimated delivery information is provided when the shipment begins via DHL. The total order duration is currently 5-7 working days (excluding processing time and weekends). Please note: special delivery is handled by Royal Mail after we receive and process the order.
RETURNS POLICY
Custom Wig Units Due to the nature of this service and the governing hygiene regulations, at Lxlounge we do not offer any refunds or exchanges. We are not liable for any damages (incurred by you) to the Frontal, Bundles or Wigs.
Lace systems and Bundles Exchanges will be within 14 days of receiving your order. In order to be eligible for an exchange the hair MUST be unused and be in the same condition you received it in. Several goods that would not be eligible for an exchange are • Tampered lace systems • Washed/Dyed bundles • Unravelled Bundles The goods will be thoroughly inspected, if the goods do not meet the required standards the exchange will not be processed. If you believe your product has been damaged/defected by our team Email us at Contact@lxlounge.co.uk.
SHIPPING
Frontals and Bundles
WITHIN THE UK: 5-14 days to receive your order INTERNATIONAL ORDERS: 7-20 days to receive your order Custom Units shipping times WITHIN THE UK: 7-14 days INTERNATIONAL ORDERS: 7-20 days • Due to the Covid-19 Pandemic processing time has extended to 7-20 days within the UK and 7-25 days for International orders. • As we do not order in bulk please take into consideration processing time including customisation and styling. • Once your order has been placed, you will be sent a confirmation email. Please allow up to 5 days after this confirmation email to receive the tracking number, or a notification updating you on the status of your order. • Once the tracking number has been issued, Lxlounge will no longer be responsible for the item. We ship packages via Royal Mail first class signed for delivery, if based in the UK. International tracked and signed for delivery is available for European countries and worldwide. Please be aware if this item is not signed for it will be sent back to your local depot. Custom Fees and Import Taxes • At Lxlounge we are not obliged to pay import charges. If the country applies additional fees you will have to pay this.